Questions and Answers about Faith Teams
What is Faith TeamsFaith Teams is church management software designed primarily for small to medium-sized churches. It help churches keep track of People, Attendance, Follow-up, Groups, Volunteers, Service Planning, Contributions, Online Giving, Text-to-Give, Custom Forms and a whole lot more for…What is Community?Community is a web and mobile experience located at your own Faith Teams location. From Community site congregants can: - See a church’s calendar’s public events - Find and join available groups (and even chat with other members if enabled) - Give and manage giving to their chur…What is included in the Free Trial?The Free Trial is meant to help you decide whether or not Faith Teams is the right platform for your church. You can try the entire system for a full 10 days, with no credit card, no obligation, and no risk. With the exception of messaging (text and email), the free trial is ful…How fast do we get access to our account after we sign-up?Once you sign-up, we’ll send an email immediately with your account information so you can get started right away.What are the first steps of getting started?The first thing you’ll want to do is Get Familiar with the system. Faith Teams has LOTS of features and functionality. It’s a powerful system where you can manage your church all in one single system. With that in mind, you and your team will want to block out some time to reall…How many people can we add into our database?There’s no limit to the number of people that you can add into your database. Some church management companies make you pay more when your attendance goes up, but we don’t. Whether you have 50 people or 2,000 people or more, your rates always stay the same. Click here to see mor…How many users can we have?There’s no limit to the number of users you can have. You can give access to all your leaders, staff and volunteers. And they’ll each be able to have their own personal login.Can we control what our users have access to?Yes. You can setup different roles, such as Financial Administrator or Group Leader. Then you can set permissions for each role. This allows you make sure they see what they need to, and don’t see what they don’t need to.Can we import our data from another software application?Yes. If you’ve been using a different software system, or if you have your data in a spreadsheet, you can easily import into Faith Teams. Also, if you’d rather, we’ll do it for you. We have a team ready to step in and get all your people and data moved in for Free.Is Emailing and Texting included in the subscription, or is that an extra cost?Emailing and Texting are included in the subscription cost. Each account 500 text messages per month. This is typically plenty for most churches, but if you need more, you can add 500 more for only $10. We also offer an “Unlimited Texting” option, which you will be able to apply…What phone number do text messages come from when we send them?Once you subscribe, we give you a unique phone number (at no extra cost) that your church will use to send and receive text messages. Once you get into your account, you’ll be able to choose your phone number from a list. When people reply to your text blasts, you’ll be able to…Can we schedule all our volunteer teams like Planning Center?Yes, you can setup all your volunteer teams and schedule volunteers. Our screen designs make it really easy for your leaders to schedule their teams and send out reminders. Click Here to get more details about the Volunteer Scheduling features in Faith Teams. Also, check out thi…Can we do Child Check-in and print security labels?Yes, you can easily check-in attendance to any of your services, classes or events. You can print name tags for children and pick-up tags for parents.How does the Automated Guest Follow-Up work?There’s lots of flexibility to create the automated follow-ups you need inside Faith Teams. Setup rules for the system to send out automated text messages and emails on the schedule you decide. Connect with Guests, people who are taking action (using tags), or Birthdays. Click H…What giving options does Faith Teams have?Faith Teams has all the Giving Tools you need built-in and Free to use. With Faith Teams, you have 5 Ways people can give: - Mobile (using the Faith Teams Community app) - Community (via your Community Web location) - Text-to-Give (simply text a keyword to a number of your choic…How do we get help if we have problems?Faith Teams is very easy to use, but if you have problems or questions along the way, we’re happy to help. First, we have a full library of support documents and tutorial videos. Click Here to browse the Support Library. Also, you can contact our caring support team via phone, e…Why is the price so low compared to other companies?Good Question. Our are GREAT compared to other software companies : ). The reason is simple: Our main objective ISN’T just commercial. Our team is made up of Church Leaders and we love helping churches and serving other church leaders. To be clear, we’re not a non-profit company…Can we cancel if we don't like it?Yes, you can cancel at any time. There are no long-term contracts with Faith Teams. With our Free Trial, you can try the entire system for 10 days. This gives you the opportunity to see it for yourself and connect with our team to talk through any questions you have. Once you su…How safe is our information?Safety and Security are top priorities for us. We don’t take any chances when it comes to the personal information you have in your Faith Teams account. We’ve built a rock-solid infrastructure, where everything is highly encrypted, protected and backed-up.